Frequently Asked Questions

Select a catagory:

How do I register for the 8^th Annual Harbor Walk & Run online?
Go to the register here button and complete the form. You will be guided through the registration process. Once your transaction is complete, you will receive a confirmation email receipt.

How do I register off-line, using a check for my registration fee?
Click the link on the left side of your browser to download a registration form. Complete the form and mail it to the address provided with your check.

Can someone walk or run without being registered?
Everyone who walks or runs must be registered. This helps the event start on time and helps us get ready to support the participants.

Can I register on the day of the event?
Yes, but we strongly recommend you pre-register by June 1 to make sure you have all the advance information and materials you need. If you register after June 1, registration fees increase from $25 to $35.

If my whole family is walking, does everyone have to register?
For planning purposes, we require that everyone register. Children 8 and under will not have to pay a registration fee. Registration ensures that each walker and runner receive a T-shirt.

Why is there a $25 fee for registrants 9 years and older and children under 8 are free?
The fees help Tufts Medical Center cover the cost of hosting the Harbor Walk & Run and ensuring that the event is safe and enjoyable for everyone.

Is my information secure?
Yes. We have made every effort to protect your information. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. We have also installed an encryption engine on our database server so that your data is securely stored.

I received a long website address in my confirmation receipt. What is it for?
This website address will take you to your personal donation page. This address link is automatically included in any emails that are sent through the email center in event headquarters after you have logged into the website. You can also copy and paste this link into any other form of email.

Back to top

QUESTIONS ABOUT FUNDRAISING

What is the fundraising minimum?
The fundraising minimum for all walkers 9 or older is $100. (Registration fees do not count towards fundraising minimums.)

Can you help me fundraise?
We want to make your fundraising easy and fun, so we give you all the tools you need to succeed, including a Personal Fundraising Page where you can post your own message and a photo, track your fundraising progress, and organize an email campaign. Click the Participant Tools link to find lots of useful information.

Can friends and family make a donation to a participant by going through the main website?
Yes. On the home page of the website, friends and family can locate a walker or runner by clicking on the "Support a Participant" button. By typing in the name of the walker/runner, they will be directed to the participant's personalized donation page.

Do children have to collect pledges?
Children 8 and under do not have to collect pledges, but they are encouraged to experience fundraising. Some enjoy collecting change in advance of the Walk from family, friends, and neighbors.

Do children get their own Personal Fundraising Pages?
All registered children will get their own Personal Fundraising Page.

How do I restrict my fundraising to the program of my choice?
Only teams can restrict their fundraising. Teams of 3 or more people can designate the team's total to the Tufts Medical Center program of their choice. The transfer occurs after the event, when the team's fundraising efforts are complete. Click here for more information on areas you may support.

If I'm unable to walk/run for some reason after registering, am I still responsible for my fundraising goal?
If you can't attend the event, please call us so we can cancel your registration. But remember the registration fee is non-refundable, and we still encourage you to fundraise to meet your goal.

How should I send my donations to Tufts Medical Center?
After you register, please mail your checks in as soon as you receive them, along with your name and team name (if applicable) so we can properly credit your total. You can also direct people to donate online through your Personal Fundraising Page. All checks should be made out to Tufts Medical Center.

Do you send acknowledgement letters for contributions?
Yes, Tufts Medical Center acknowledges all gifts and sends receipts for these gifts. If someone donates online, they will get a receipt via email.

What's a Harbor Walk Hero?
Harbor Walk Heroes are walkers or runners who raise $500 or more. (Registration fees do not count towards fundraising totals and incentives.)  Along with many thanks from Tufts Medical Center, they receive special t-shirts and are recognized separately during the event. Learn more.

How does Tufts Medical Center utilize the contributions?
When the sickest patients need the best care, they come to Tufts Medical Center. Our outstanding physician-scientists, clinicians and staff work together to offer the latest and most effective lifesaving treatments to every one of our patients, every day. Our care stands clearly apart from the rest, we combine cutting-edge medicine with deep compassion for the person and family behind the diagnosis. We take pride in not only improving the lives of our patients and their families, but enhancing the overall health and well-being of the entire community. When you give to Tufts Medical Center, you share in our commitment to provide highly specialized care to all our patients and to support groundbreaking research that changes people?s lives. Every gift counts. Every gift makes a tangible difference.

To get more information on how Tufts Medical Center uses contributions, please email harborwalkrun@tuftsmedicalcenter.org or call us at (617) 636-7656 for more information.

Back to top

QUESTIONS ABOUT TEAMS

Why do people form teams?
Teams are often formed to walk or run in honor or in memory of a friend or family member. Some Tufts Medical Center staffers form teams by department. For corporations, it's a great way to build morale and develop camaraderie outside the office. In addition, teams can restrict their fundraising totals to a specific program at Tufts Medical Center. Individual walkers cannot. The fun and excitement that build up around such team activity can actually result in raising a higher total. Last year's top fundraising team brought more than $34,000!

How do I form a team?
Team captains can create a team during the registration process. All walk/run teams must have at least three members.

How will my team members register?
Team members must complete the registration form. Walkers and runners can join a team during their registration process by searching for the team name.

What if I register before my team captain? Can I join their team?
Registered walkers can join a team from their Personal Fundraising Page. Walkers should click on the "Join a Team" button on his or her Personal Fundraising Page.

Can I join a team after I've completed the registration process?
Yes. If walkers decide to join a team after they've completed their registration, they can join a team by clicking the "Join a Team" button on his or her Personal Fundraising Page.

Why must we have a team captain?
Because we need to have one designated person in the group with whom we communicate.

How do I get my team name on my T-shirt?
We'll personalize your shirts for you with your team name if your team has 5 or more members and the group collectively raises $3,000 before May 1.

Is an individual walker automatically registered if he or she is on the team?
Every walker must register individually, whether or not he or she is on a team. You can join a team during the registration process or from your Personal Fundraising Page. You cannot join a team without being registered.

Is everyone on the team expected to raise $100?
Every walker 9 years or older is expected to raise $100,which counts toward the team total. (Registration fees do not count towards $100 fundraising minimum.)  We really want everyone on teams to try his or her hand at fundraising!

Back to top

QUESTIONS ABOUT EVENT DAY

How can I preview the route?
You can review and print our downloadable map.

How do I get to the Harbor Walk & Run?
Click on the directions link on the left-hand side of your screen.

Can I jog, rollerblade or bring a scooter?
For everyone's safety, we ask that all participants walk or run the route. You can start earlier than the designated time if you're walking, to avoid the crowds. But runners need to start at the designated time to ensure proper race results.

Do I have to be there promptly at starting time?
The 6-mile walk officially begins at 10 a.m.

Can I push a stroller or wheelchair?
Absolutely! The Harbor Walk & Run is a family event.

Can I bring my dog?
Yes!

Back to top

TECHNICAL QUESTIONS

Why is the "Sponsor Participant" search not finding the participant who has registered?
You must type in the first name or last name of the participant exactly how it's spelled. It is not case sensitive. If you have a problem locating a participant that you are sure has registered, please contact us by visiting our customer support site and we will contact you to help.

How can I see who has donated to me?
Go to the login section on the site. Use the username and password that you received when you registered for the event. You can then view your donor list and the amounts that have been donated.

I forgot my username and password. How can I find out what they are?
Remember that your username and password are case sensitive. Click here to find your password. You will receive an email with your username and password. If you still have problems, please contact us by visiting our customer support site.

All of my donors are not showing up on the scroll mechanism. Why?
As your donors make a contribution, they have the option of whether or not they want to appear in the recognition scroll.

Who is Blackbaud?
Blackbaud is a marketing infrastructure service provider offering advanced Internet fundraising solutions to charitable, educational and political organizations. Tufts Medical Center has contracted with us to provide online support for the 8^th Annual Harbor Walk & Run. Through the website you can register for the event, collect donations from family and friends and more.

Will Blackbaud put my name on various mailing lists?
Blackbaud, Kintera division collects and maintains only personal information that is voluntarily submitted to us. We will only share personally identifiable information with a third party if and when the individual submitting this information has permitted us to do so, or if we are required by law to do so.

Who can I talk to about other Harbor Walk & Run questions?
Please call Mallory Todesco at 617-636-4265 or the Office of Development at 617-636-7656.

Back to top